Return Policy

Returns:

We have a 30 day FREE return policy.

We will resend you a new product, if the product you ordered got damaged during shipping, got lost in the mail, if product is the wrong size, wrong color or wrong product.

We guarantee that you will receive the product you bought from us.

How to send us back a product:
To return a product, e-mail us at info@coolinnovationz.com

We will inform you on how to resend us the product.

If the product is damaged, wrong size,... We will pay for the shipping.

Please do not send your package back to use, without contacting us first. Contact us by email, to get instructions.

info@coolinnovationz.com

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

If you have any questions, feel free to ask.

Thank you for shopping with us!